Educational Webinar/Workshop Sessions


Blue Cross and Blue Shield of Texas (BCBSTX) provides complimentary training opportunities for providers, billing services, clinical and administrative staff members who are new or already participating in the BCBSTX network.

You're invited to join us for informal, in-person workshops, or participate in convenient online training sessions.

For complete course descriptions and prerequisites, please select any of the courses below.

Note: All times indicated are Central Time (CT).

BCBSTX presents "BCBSTX Back to Basics: Availity 101", a complimentary webinar covering the self-service electronic tools and features that can be accessed through the Availity provider portal.

In this one-hour training session, BCBSTX will present an overview of electronic options that can help make doing business with BCBSTX faster and easier. Participants will learn how to:

  • Check real-time patient eligibility and benefits for BCBSTX members with the Availity Eligibility and Benefits tool
  • How to verify if a service requires benefit preauthorization by procedure code
  • Access and utilize the Availity Claim Research Tool for enhanced BCBSTX claim status information

In addition,we’ll briefly review the Electronic Refund Management (eRM), Claim Inquiry Resolution (CIR) and iExchange® tools, which are also available on Availity.

New and existing users are highly encouraged to attend. You do not have to be registered with Availity prior to attending. If you have questions or need assistance, email our Provider Education Consultants at

To register now for this complimentary online training session hosted by BCBSTX, select a session date and time to register:

If you are unable to pre-register for a webinar, please return to this page and click on the date and time for your preferred session. The "Join" button will become active at the scheduled start time of the meeting.

eviCore and BCBSTX periodically will be hosting orientation sessions for providers for various care categories. In addition, eviCore provides ongoing training on the eviCore implementations site Learn more about third-party links.

iExchange Training — New Enrollee/Refresher

To register, select a date below. After your request has been approved, you'll receive instructions for joining the meeting.

Note: After your request has been approved, you'll receive instructions for joining the meeting.

This online tool offers providers and billing services a convenient way to view claim detail information from the 835 Electronic Remittance Advice (835 ERA). Attend a webinar to learn how to gain or grant access, conduct a search, view general and payer-specific information, and save or print results.

To register now, select a webinar date and time from the list below: